Monday, December 30, 2019

My First Semester Of Senior Year - 800 Words

When going into my second semester of senior year knowing I had enrolled to take Freshman Composition, I was nervous. However, despite all the negative feedback I had received, I challenged myself to do my best and try my hardest to never give up or slack off. That was unsurprisingly a challenge for me, but with a little motivation of getting the class out of the way this year instead of having to take it next year got me through the semester. After enrolling into this course, I was nervous after asking everyone what it was like and truthfully not ever getting any positive feedback. Writing has always been something I have struggled with. Confidence is a major problem for me, and it always has been, even in sports. I would always†¦show more content†¦From the beginning of the semester to now, my improvement is almost breathe taking. I now know what a good writing is, and I take consideration into whatever it is I am writing instead of just putting words together and putting them down on paper. Of course I am not perfect; I still have some areas that I can focus on to help myself become an even more advanced writer. Comma splices, sometimes-even uses of dead words are my weaknesses. We are all creatures of habit, and straying away from those old habits are complicated. Freshman Composition was for sure a needed experience and I am happy I got to experience in a high school environment. From learning how to find better replacements for dead words to learning the correct way to cite something and the correct way to research something, allowed me to improve my writing technique. I never enjoyed writing, and honestly I still struggle with it; yet, when writing about something I have a strong opinion on, I enjoy writing. Most importantly I have learned how to express my feelings and beliefs through my writings, and that is very important because it makes your writing more interesting. Freshman CompositionShow MoreRelatedMy First Semester Of Senior Year1834 Words   |  8 PagesTwyla Gene Mrs. Caffey AP English 12 December 9, 2014 What Comes Next First semester of senior year is coming to an end. The graduation countdown has started. During my freshman year, I couldn’t imagine myself getting this far. To this day, I challenge myself to everything I can do. Whenever I fall, I get back up. The past few years, I started to see what the real world truly looks like. I learned the real world is difficult, but the only way to get further is to accept the challenge I am given.Read MoreI Am A Worthy Candidate For 2016 Scholarship891 Words   |  4 Pagesscholarship. Throughout my high school and college careers I have been a dedicated student-athlete as well as an involved community member. I played four years of baseball at Broadneck High School including three years on varsity. I also played junior varsity football my freshman year and due to injuries, I moved to managing the varsity football team for three years. My athletic achievements include winning the â€Å"Bruin† award for both baseball and football my senior year, which were created in orderRead MoreDedication And Dedication Of Dedication1179 Words   |  5 PagesCurtis Mr. Moore Senior English December 14, 2015 Dedication Have you ever wanted to just give up on something or just wish you had never started it in the first place? We’ve all experienced this feeling at least once in our lifetime. I have felt this through the thick and thin of my school career, and sadly I have tended to be the one who wants to gives up a lot more often than I’d like to admit. However, it is always the fear of failing, and in my case, not graduating that reignites my dedication inRead MoreImportance Of Reading1188 Words   |  5 Pages The Importance of Reading Growing up throughout the years it goes from teachers reading books to your class to books getting assigned to you to read independantly. Most of the books assigned would be so boring and pointless to read. Normally when I got assigned a book I would just read through it trying to comprehend some parts of it. I never tried to enjoy it or show an interest in the book. Reading to me was not something I ever enjoyed doing. I did not like reading for pleasure and for classRead MoreMy Senior Year Of High School949 Words   |  4 PagesBeing the child of immigrants I grew up hearing that getting an education was important. My mother was not able to afford high school in Mexico so she always advised my sisters and me to take full advantage of the free school system in America; and that is what we did. My senior year of high school was tough. For the first few months of my senior year I did not feel excited about college the way that my peers. That is until I visited Trinity Lutheran Colleg e on one of its Fall Visit Days. I instantlyRead MoreMy First Semester At College876 Words   |  4 PagesI would describe myself as a very fast learner prior to coming to college here. I have been preparing for this step in my life ever since I was in school by participating in hard classes and being involved in my community. Keeping high A averages in my classes has given me the opportunity to become involved in national honor society and national art honor society but also granting me with the incredible trip to Blue Bonnet Girls State this past summer. I believe that involving myself in these threeRead MoreTransitioning From Middle School At High School Now College888 Words   |  4 Pagesexperienced it all. I have gone from the shy student to one of the most involved and active student in my school. I remember the beginning of sixth grade, just like it was yesterday. Walking through the doors I had my backpack and lunchbox in hand excited to pass all classes with no problem.Unfortanately that thought was just a thought. Over the course of the year I failed tremendously by receiving my very first unsatisfactory grade. Before I have never received anything lower than a â€Å"B†, so to see a â€Å"C†Read MoreMy College Life at Princeton1214 Words   |  5 PagesFreshman Year: Just arriving, visualizing the environment of Princeton. The feeling of having the opportunity to be at Princeton excites me. I walk towards the freshman orientation, I feel nervous. It is my first day at Princeton University and I just received my schedule! I am amazed at the courses Princeton offers and while choosing my courses, I meet my first friend name Johanna. She was a skinny, blond girl from the south with a lot of books in her hand and wore glasses.† She has an amazing personali ty†Read MorePhysics : The Mysteries Of Nature883 Words   |  4 Pageschose it as my career. Now, I intend to gain the skill to better understand this complexity by matriculating in a doctorate in physics. I began my undergraduate career at Miami Dade College (â€Å"MDC†). Its lemma, â€Å"Opportunity changes everything†, applied cheerfully to me. It began with the opportunity of being accepted to the honors college. There, my upper classmates and faculty inspired me to push myself to achieve a well-rounded education. I started to explore activities to enrich my college experienceRead MoreNurses Are The Hands And Feet Of Jesus Christ888 Words   |  4 Pagessick. It was my senior year in high school when I decided I wanted to go in the medical field. I do not know what it feels like to be in the medical field yet because I have no experience with that, but I know that God has called me to be in that specific field. One of the things that I have learned in nursing 101 this semester is that nurses are the hands and feet of Jesus Christ. The first time I heard this saying was in class when my teacher was going over the syllabus on the first day of school

Sunday, December 22, 2019

Analysis Of The Book The Point Of View - 1030 Words

The point of view helps the reader or audience understand each characters thoughts and also helps the reader understand every characters dreams throughout the play. 3. Plot Structure a. Exposition- This play starts out with the Youngers nervously waiting for Mama’s $10,000 check to arrive. She inherited this because of the death of her husband, Big Walter. Everybody wants this money for different reasons, but Walter has his mind set on using it to open up a liquor store with Willy Harris. b. Inciting Incident- When the check comes, they don’t know what to do with it since everybody has their own idea on how to spend the money. c. Events contributing to rising action- Ruth finds out she is pregnant and goes to the doctor to get an abortion. When Mama tells Walter she will not give him money for the liquor store, Walter looses it and storms out the house. He starts to drink and doesn’t come home for a few days. Mama decides to buy a house in Clybourne Park. She gives Walter the left over money and tells him to put some of it away for Beneatha’s medical school. Karl Linder tells them that it is better if they don’t move in this neighborhood because it was a white neighborhood. He made them a deal, but they didn’t accept it. They later find out that Willy had betrayed Walter as he took all the money for himself. They were all devastated that they lost all the money including Beneatha’s money for school since Walter never put some of it away for her. d. Climax (Crisis/turningShow MoreRelatedCharacter Analysis Of Rita Hayworths Shawshanks Redemption 1362 Words   |  6 PagesPARAGRAPH 2 SOP: WOULD YOU RECOMMEND THIS BOOK TO A FRIEND? 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Central Ideas GivenRead MoreAnalysis Of The Book Hannah Arendt 1641 Words   |  7 PagesColonel in the SS during the Nazi Regime. In the book Arendt talks about how Eichmann’s actions were â€Å"banal† in the sense that he seemed to be an ordinary person who just committed acts that were evil. Italian-Jewish Writer Primo Levi, a Holocaust Survivor, states that SS officers like Eichmann lived in their own self-deception that made them believe that their actions were caused by just following their orders in the SS. In this paper, I will analyze the views that both Arendt and Levi had about the EichmannRead MoreWhat Comes Naturally : Miscegenation Law And The Making Of Race1048 Words   |  5 PagesStephen Tighe Book Report 4/3/15 Peggy Pascoe’s â€Å"What Comes Naturally: Miscegenation Law and the Making of Race in America,† published in 2012, is a historical and legal analysis that emphasizes the impact of racial segregation and desegregation in our society. 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Technology is constantly evolving, such the same as humans, but does the advancementRead MoreJesus Is Jesus The Only Savior?1123 Words   |  5 PagesAnalysis Many today struggle with the Christian teaching that the only way to salvation is through faith in Jesus Christ. There are a variety of alternatives offered, notably pluralism and inclusivism. In the second half of his book Is Jesus the Only Savior? Dr. Ronald Nash addresses the teaching of inclusivism, comparing its claims with the claims of orthodox Christianity and evaluating the merits of those claims. It is the purpose of this analysis to evaluate his rebuttal of inclusivism as presentedRead MoreBlink: Beauty of Snap Decisions1289 Words   |  6 PagesMalcolm Gladwell Malcolm Gladwell embodies the entire subject of the book â€Å"Blink,† in both the title of the book, and the phrase â€Å"thin-slicing,† which is a person ability to accurately gauge what is important from a very narrow period of time. To put it simply, impulsive decisions can often be more reliable than well thought out decisions. Gladwell provided the reader with multiple examples throughout each chapter of the book to back up his thesis. My goal is to reconstruct each of these examples/argumentsRead MoreAn Investigation Of Verbal Communication1580 Words   |  7 Pagesand clarified. One of these is through explicative contrast from fairly comparable methodologies. The expression ‘Conversation Analysis’ is at this point solidly settled as the name for a specific worldview in the investigation of verbal communication that was started in the 1960s by Harvey Sacks, as a team with Emanuel Schegloff and Gail Jefferson. In Conversation Analysis the attention is on the procedural examination of talk-in-cooperation, how members deliberately sort out their connections toRead More Book Review: Japan in Transformation Essay1009 Words   |  5 Pagesperiod after World War II. These include the effect of the US occupation, analysis of postwar politics, the economic boom, changes in demographics, the treatment of women, and foreign policy and security issues. Throughout the book, the author tries and often succeeds to explain many of these changes as part of the legacy of the occupation. All in all, Jeffrey Kingston gives a thorough economic, politic and social analysis of this crucial period in Japanese history. nbsp;nbsp;nbsp;nbsp;nbsp;Read MoreWomen And Spiritual Equality : New York : Saint Martin s Press, 19981358 Words   |  6 PagesMary McDowell Book Review-596 Ranft, Patricia. Women and Spiritual Equality in Christian Tradition. New York: Saint Martin’s Press, 1998. In the book Women and Spiritual Equality in Christian Tradition, by Patricia Ranft, a new and innovative look at the role of women in the sphere of Christianity is examined. In a total of twelve chapters, the Central Michigan University professor discusses the role that women played in the first fifteen hundred years of Christianity and she disputes the contention

Friday, December 13, 2019

SCEG Relevant and Non-Relevant Costs Free Essays

South Carolina Electric and Gas (SCEG), a principal subsidiary of SCANA Corporation, makes life convenient by bringing electricity and natural gas to homes and businesses. The company also provides residential, commercial, and industrial builder service firms the energy they need for construction (www.sceg. We will write a custom essay sample on SCEG: Relevant and Non-Relevant Costs or any similar topic only for you Order Now com). The company also has telecommunications services and other businesses which involve non-regulated energy. To supply electricity and natural gas, SCEG operates 22 various plants, most of which are coal plants. Today, SCEG serves nearly 1 million customers in South Carolina (â€Å"SCEG Quick Facts†). The coal plants of SCEG emit nitrogen oxide. Also known as NOx, this is one of the compounds that form smog in the atmosphere. Thus, the company has been making efforts to lower the emission of NOx. Just recently, SCEG has installed the selective catalytic reduction (SCR) equipment on Wateree Station and Williams Station, the two largest plants of the company to reduce NOx emission. This has cost them $138 million (www.sceg.com). The company has also invested 80 million dollars on equipment for emission and pollution control (Zaleski, 2007). In 2008, the firm has decided to install the SCR equipment on the Cope Station as well. The project, which started on the summer of 2007 and will end on the fall of 2008, will cost the company 69 million dollars (Zaleski, 2007). This amount includes relevant costs (i.e., costs that are significant to a specific decision) such as the cost of the equipment and the cost of installation (CITATION). The previously mentioned expenditures prior to the Cope Station project–the investment on SCR equipment and on the emission and pollution control equipment—are considered sunk costs. Whether SCEG would push through with the Cope project or not, the costs of these equipments have already been incurred. Hence, they are irrelevant to the project. SCEG reported in its statement of projected expenditure that the budget for the Cope Station project was $ 26 million (â€Å"SCANA Corp. 2007-2009 Projection Expenditure,† 2007). Since the investment would cost $ 69 million, it would result in a budget deficit of $ 43 million. This implies that the company had to make budget adjustments in order to fund the said project. When the project is complete, it would surely result in â€Å"clean, safe, and reliable power source for [the] citizens and industries† (Zaleski, 2007). Although it would not bring the company explicit financial benefits, by making the plant environment-friendly, the project can further contribute to the healthy relationship of SCEG with its neighboring communities. Moreover, this may â€Å"attract new industries [to invest] in [the] area† as the environment becomes free of the polluting NOx (Zaleski, 2007). Reference About SEG.. (n.d.). Retrieved January 26, 2008 from http://www.sceg.com/en/about-sceg/ Builder services. (n.d.). Retrieved January 26, 2008 from http://www.sceg.com/en/builder services Nitrogen oxides. (n.d.). Retrieved January 26, 2008 from http://www.sceg.com/en/my-community/environment/air/nitrogen-oxides/ Residential services. (n.d.). Retrieved January 26, 2008 from http://www.sceg.com/en/residential-services/ SCANA Corporation 2007-2009 projections for capital expenditures and cash flows. (9 February 2007). Retrieved January 26, 2008 from http://www.secinfo.com/dN11u.u3.c.htm SCEG quickfacts. (n.d.). Retrieved January 26, 2008 Zaleski, G.. (6 November 2007). SCEG investing $69 million in Cope plan to reduce emissions. The Times and Democrat. Retrieved January 26, 2008 from http://www.thetandd.com/articles/2007/11/06/news/12812156.txt How to cite SCEG: Relevant and Non-Relevant Costs, Essay examples

Thursday, December 5, 2019

Logistics and Supply Chain Management Essential Supply Chain

Question: Discuss about the Logistics and Supply Chain Management for Essential Supply Chain. Answer: Part A The most essential supply chain management aspect of the ABC hospitals is that it is capable enough for attending first to all of the customers complaints. The major purpose for its call centres centralization as well as hiring the consultants of XYZ for improving over the situation was for ensuring that the consumers dont need to knock the doors of each and every department as well as clinic, with hardly any interaction among the referrals. It has provided previously the company a poor name as well as proven that the efficiency in the supply chain is the major essence for any companys success. The capacity of an operator for attending calls per hour, the average number of calls expected in Italian and the average number of the number of calls expected in English based on the average number of the calls expected at the centralized call centre during each hour, the excel calculation for the number of Italian and English operators needed in every shift is given as follows: Shift Time Average number of calls/hour Number of operators needed for attending the shift or call with the power of 6 calls/per hour Number of English operators needed at 80 % calls in English Number of Italian operators needed at 20 % calls in Italian A 7 AM - 9 AM 40 8 6 2 B 9 AM - 11 AM 85 15 12 3 C 11 AM - 1 PM 70 13 10 3 D 1 PM - 3 PM 95 17 13 4 E 3 PM - 5 PM 80 14 11 3 F 5 PM - 7 PM 35 7 5 2 G 7 PM - 9 PM 10 3 2 1 The above mentioned number of operators is the minimum number of operators those are needed to be present in order to attend calls (Dietz 2011). These can be engaged in other operations such as documentation that has not been considered here. It has also been demonstrated as follows: Shift A: As the number of average calls in this particular shift is 40; 32 calls can be expected in English that needs minimum 6 operators as well as on the other hand, 8 calls can be expected in Italian that needs just two operators as one operator can manage maximum six. Therefore, one needs another operator for the other two. The similar idea has also been utilized in all of the shifts so that the proper number of the operators can easily be determined for every shift. In similar way, 80 % of the calls from the average number of calls those are predicted for all the shifts have been taken into consideration for English as well as the rest 20 % for Italian and next integer has been considered to the minimum operator numbers those are needed to be present to attend the calls. Part B It can be observed based on the above-mentioned constraints of having 20 % Italian operators, 80 % English operators, availability of part timers only after 5 pm, alternate paper work timings of full timers that the organization would need to spend $2596 with the part timers beginning the shift time of that day at 7 am. It can also be derived from the calculation given in the excel sheet that is attached with it. It has also been taken into account that just the appropriate manpower is hired for meeting the constraints given above so that the cost of operation becomes minimal. Shift English Speaking Full timers Italian Speaking Full timers English speaking Part timers A 6 (beginning by calling) 2 (beginning by calling) B 12 (beginning by calling) 3 (beginning by calling) C 4 1 (starting by calling) D 1 4 (2 beginning with documentation and 2 with calling) E 7 (beginning by calling) F 2 (beginning by calling) G The results have been found with the following optimization logic of the costs of operation: The eight full timers would have to be the new full timers with the 2 Italian operators and 6 English operators since those eight full timers are needed in the shift A for calling. They would be taken into considered for working in the alternative shifts for the documentation The shift B also needs other fifteen new full timers as from the shift A the eight shift timers are working only for the purpose of documentation. They are distributed as 3 for the Italian as well as 12 for English based on the requirement. Shift C needs three Italian operators as well as ten English operators. On the other hand, only four are needed to be hired out of ten English operators needed as from the shift A, six English operators are present. Just one new hire is also needed for Italian, as two can be utilized from the shift A. From shift B the operators are only present for the purpose of documentation in this particular shift. Apart from that, shift D needs four operators for the Italian and thirteen operators for English. From shift B, 12 operators can attend calling for English. Therefore, it needs just one operator to be hired for English. From shift B, all the three operators for Italian can work as well as needs only one more to be hired. Nevertheless, hence, one more operator has been recruited for the Italian calling looking into the necessities of the next shifts. The other two are recruited here for the Italian who has started with the documentation part. It would also be subsequently demonstrated. The operators of shift A work here for the documentation purpose as well as it is their final shift. The operators of shift C are doing here the documentation section. Shift E needs the three operators for Italian as well as eleven operators for English. the part timers since cannot be recruited now, thus with the four operators who were recruited in Shift C for English, just seven more operators required to be recruited to attend the callers who speak in English. Now, two Italian operators have been recruited in the shift A in order to do the documentation part, which can be utilized for the calling purpose. Shift F needs five operators to attend the English callers and two operators for attending the Italian callers. As seven part time callers have already been recruited in the Shift E, thus they can do their jobs here as they arent engaged with the documentation part (Purkis 2001). Two Italian operators also from the shift D who have begun with the calling operation can easily be utilized here. Nevertheless, new two operators are recruited in this shift as any part timers cannot be recruited in the shift G. These operators only would be needed in the shift G to attend the English callers. The callers who deal with the Italian calls would be attended by the operators recruited for the purpose in the shift D who have begun with the documentation part there. It can complete the complete requirement of recruitment for all of the shifts under the consequences those are mentioned above. It can also been observed that the shift F is that only platform where the company would have to bear excessive costs since there is no any alternative present. The most favourable cost managed with this recruitment is $3104/day according to the attached calculation sheet that is made depending on the recruitment cost any operator at a particular shift as well as the cost applicable in that specific shift. Part C As mentioned in Part B, the optimal solution is the scenario where only one English speaking person is appointed as a full timer, at that particular shift which starts at 1pm. This solution is being considered a the optimal solution, as there is no requirement for any English speaking persons in the shifts consecutive to this one (Dietz, 2011) Thus, it can be said that the constraint mentioned in this particular question has been solved and no further hiring is required. Part D It has already been mentioned that the all the operators are bilingual. Therefore, irrespective of the language in which the client demands assistance, the number of operators required for each shift has been provided in the following table (Mukherjee, 2015): Shift Work Shift Average no. of calls / hour No. of operators required to attend calls in the shift with capacity 6 calls/hour 1st 7 AM to 9 AM 40 7 2nd 9 AM to 11 AM 85 15 3rd 11 AM to 1 PM 70 12 4th 1 PM to 3 PM 95 16 5th 3 PM to 5 PM 80 14 6th 5 PM to 7 PM 35 6 7th 7 PM to 9 PM 10 2 A depicted in the table above, the number of operators required for running shift 1 is 7 (based on the capacity of each operator). The number of operators required for running the other shifts has also been calculated. It can thus be said that the number of bilingual operators required for running the shifts is much less than that required when the operators are monolingual. Part E In this section of the paper, we utilize the same formula of hiring employees only when they are required. Thus, it is being assumed that no full timers work in the shifts consecutive to the one that start at 1 and that part timer operators work only in those shifts that start after 3 (Mukherjee 2015). Besides this, full timers are alternately provided with the responsibility for calling and for documentation process. The hiring schedule to be utilized is being outlined in the following table: e) Work Shift Average no. of calls / hour No. of operators required to attend calls in the shift with capacity 6 calls/hour No. of employees to be hired Total employees working Total Cost Total Cost from Monolingual Arrangement 1st 7 AM to 9 AM 40 7 7 full timers 7 full timers calling 140 160 2nd 9 AM to 11 AM 85 15 15 full timers 15 full timers + 7 full timers from shift A for documentation 440 460 3rd 11 AM to 1 PM 70 12 5 full timers more 5 full timers + 7 full timers from shift A + 15 full timers from shift B for documentation 540 560 4th 1 PM to 3 PM 95 16 1 full timer 1 new full timer + 15 full timers from shift B + 7 full timers from shift A for documentation + 5 full timers from Shift C 560 660 5th 3 PM to 5 PM 80 14 9 part timers 9 new part timers + 5 full timers from shift C for calling + 1 full timer from shift D for documentation + 15 full timers from B 600 640 6th 5 PM to 7 PM 35 6 2 part timers Already 9 part timers and 1 full timer from D are available for calling + 2 part timers 288 456 7th 7 PM to 9 PM 10 2 none 2 part timers + 1 full timer from shift D for documentation 72 168 2640 3104 A s depicted in case B, the logic that has been utilized for hiring bilingual operators have lead to the optimal solution. The same has been utilized in this case. Thus, 7 full time operators are required for taking calls in shift A. 15 full time operators are required for taking calls in shift B, along with 7 full timers who had already worked in shift A The later group would participate in documentation process. 12 full time operators are required for taking calls in shift C: 7 full timers who had already worked in Shift A would work in this shift, and 5 new operators would need to be hired. 16 full time operators are required for taking calls in shift D: 15 full timers who had already worked in Shift B would work in this shift, and 1 new operator would need to be hired. Besides this, 7 operators working in shift B would be present even in this shift, so as to participate in the documentation process. 14 full time operators are required for taking calls in shift E. In this case, 5operators working in Shift C would be utilized, besides hiring 9 part timers. Besides this, 1 full timer from shift D would oversee the documentation process. 6 operators are required for working in Shift F: the part timers employed in shift E and 1 full timer of shift D can run the shift. Even in case of shift G, no additional resources need to be hired as 2 part timers of F shift would be available. Part F From the attached excel sheet it can easily be observed that Jane can afford for ginving a maximum 14.9 % hike in the hourly rate of wage to the bilingual workers as per the comparison made with the monolingual employees. From the above calculation, it can be seen that the cost of recruitment of the monolingual operators as well as work within the requirements and constraints, the total cost would be evaluated to be $3104. It has also been calculated in order to keep in view that the company has offered the similar price to every monolingual operator in a specific shift. Each worker of all the shifts from A to E is paid $10/hour as well as then $12/hour in the last two shifts. The total price turns out to be $2640, if the similar operator or wages is utilized for the bilingual operators. Therefore, Jane can afford for giving up to 14.9% that is higher that the bilingual operators for matching the requirements of the call centre and operating with the similar cost of operating (Invensis 2016). Thus, now, the replacement of the operators being paid $10 can be done with the bilingual operators who are paid $11.5. The monolingual operators being paid $12/hour can be replaced by bilingual operators by payi ng $13.8/hour. The company switch also between the two depending on the necessities of availability and shift of the monolingual and bilingual operators. Part G The calculations presented in the following section indicate that the cost of operations would increase by $ 40 (Purkis, 2001): f) Work Shift Average no. of calls / hour No. of operators required to attend calls in the shift with capacity 6 calls/hour No. of employees to be hired Total employees working Total Cost 1st 7 AM to 9 AM 40* (if 1 operator is now increased) 8 8 full timers 8 full timers calling 160 2nd 9 AM to 11 AM 85 15 15 full timers 15 full timers + 8 full timers from shift A for documentation 460 3rd 11 AM to 1 PM 70 12 4 full timers more 4 full timers + 8 full timers from shift A + 15 full timers from shift B for documentation 540 4th 1 PM to 3 PM 95 16 1 full timer 1 new full timer + 15 full timers from shift B + 8 full timers from shift A for documentation+ 4 full timers from Shift C 560 5th 3 PM to 5 PM 80 14 9 part timers 9 new part timers + 5 full timers from shift C for calling + 1 full timer from shift D for documentation + 15 full timers from Shift B 600 6th 5 PM to 7 PM 35 6 2 part timers Already 9 part timers and 1 full timer from D are available for calling + 2 part timers 288 7th 7 PM to 9 PM 10 2 none 2 part timers + 1 full timer from shift D for documentation 72 2680 According to the requirement, 8 operators would be required instead of 7 in shift A. Thus, the total cost for shift A increases considerably, along with that of Shift B, as the employees operating in Shift A would only manage the documentation process in shift B. Therefore, Increase of cost in shift A: $ 20 Increase of cost in shift B: $ 20 Total: $ 20 In the light of the discussions made in the section above, it can be said that fixing the supply chain of the organization would also allow ABC Hospitals to operate in a structured manner, thus providing better solution to the customers. Reference List Dietz, D., 2011. Optimal Call Center Scheduling. [Online] Available at: https://www.profitpt.com/optimization/optimal-call-center-scheduling/ [Accessed 21 August 2016]. Invensis, 2016. Call Center Outsourcing Services for Logistics and Transportation Industry. [Online] Available at: https://www.invensis.net/call-center-outsourcing/logistics-transportation-industry-call-center-services.php [Accessed 21 August 2016]. Mukherjee, G., 2015. Some Value Propositions Of Supply Chain Management Outsourcing. [Online] Available at: https://www.go4customer.com/blog/call-center/some-value-propositions-of-supply-chain-management-outsourcing [Accessed 21 August 2016]. Purkis, T.W., 2001. The Benefits of Outsourcing Your Supply Chain Management. [Online] Available at: https://www.s4growth.com/publications/citations/7.cfm [Accessed 21 August 2016].